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PRIVACY POLICY

Introduction

At 3sixtytraveller, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard the personal information shared on our website. These terms are specific to 3sixtytraveller and do not apply to our corporate partners or other affiliates. We encourage users to review the privacy policies of any third-party services independently, as 3sixtytraveller is not responsible for their data practices.

Information We Collect

You can browse our website without providing personal information. However, to make bookings or reservations through our platform, we will need your:

  • Name, contact number, and email address

  • Payment details (e.g., billing information, credit/debit card details)

  • Travel preferences, co-passenger details, and transaction history

  • Any additional information you choose to share

We request that all information provided is accurate and up-to-date. 3sixtytraveller will not be liable for the accuracy of the data you provide or any inconvenience caused due to incorrect information.

Additionally, based on your interactions with our website, we may collect non-personal information such as demographic details, browsing behavior, and customer traffic patterns. This information helps us enhance our services and provide a personalized user experience.

Personal Information

Personal Information refers to any data that can identify you directly or indirectly. This includes, but is not limited to:

  • Name, address, phone number, and email address

  • Payment details (card number, expiration date, etc.)

  • Travel history, booking preferences, and service usage patterns

  • Information shared while using specific services like VR Tours or bookings

Cookies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Analyze website performance and improve user experience

  • Track promotional campaign effectiveness

  • Provide tailored recommendations based on your interests

You can decline cookies through your browser settings. However, certain features of the website may not function optimally if cookies are disabled.

Use of Information

The personal information you share with us will be used for:

  • Processing bookings and reservations

  • Improving our services and customizing user experiences

  • Communicating with you via email or phone regarding bookings, promotions, or updates

  • Resolving disputes, troubleshooting, and fraud prevention

  • Sharing relevant information with trusted third parties when necessary

We also use this information for marketing, promotional activities, and customer engagement to ensure you have a seamless experience with 3sixtytraveller.

Third-Party Links and Advertisements

Our website may feature links to third-party websites, apps, or services. While we strive to partner with reputable businesses, we are not responsible for the data practices of these third parties. Please review their privacy policies before sharing any information.

Security of Personal Information

We use industry-standard security measures, including TLS (Transport Layer Security) encryption, to protect your data during transactions. Our servers are equipped with stringent safeguards to prevent unauthorized access, misuse, or data loss.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page, and we encourage you to review it regularly to stay informed about our data practices.

Grievance Redressal

If you have questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at care@3sixtytraveller.com. We are committed to addressing your queries promptly.

Your Consent

By using our website and services, you consent to the collection, use, and storage of your personal information as outlined in this Privacy Policy.

Withdrawal of Consent

You have the right to withdraw your consent for sharing personal information with us at any time. However, withdrawing consent may limit your access to certain services or features on our website. To withdraw consent, email us at care@3sixtytraveller.com.

Your Rights

You may access, update, or delete your personal information through your account on our website. For additional data deletion requests, please email care@3sixtytraveller.com.

This policy ensures transparency in how we handle your data, empowering you to make informed decisions when using our services.

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